smartIT

Our strategic partners

The Microsoft logo, a leading provider of software, cloud, and IT infrastructure solutions.
The Google logo, a leader in cloud-based tools and services.
The Lenovo logo, a global leader in computer hardware and solutions.
The logo of Keeper, a leading password manager and cybersecurity provider.
The logo of Jamf, a leader in Apple device management for organizations.

Streamline Your IT with smartIT’s Virtual Office Solutions

Expert IT Guidance with Dedicated IT Support from smartIT

At smartIT, we help businesses thrive by providing comprehensive virtual office IT solutions. Whether you need proactive monitoring, security measures, or dedicated account management, our experienced team ensures your technology aligns with your goals while protecting your data. Let us handle the complexities of IT so you can focus on what matters most—growing your organization.

Two hands shaking to represent the partnership in user onboarding and offboarding processes.

Strategic IT Leadership for a Secure Future

Our holistic IT leadership combines strategic oversight with comprehensive security management. With expert guidance from our vCIO and vCISO professionals, we develop tailored IT strategies that fit your business objectives while implementing robust security measures to keep your data safe. Trust our team to navigate the complexities of technology on your behalf.

Your IT Partner for Success

Our dedicated account management provides personalized support tailored to your organization's unique challenges. Our experienced professionals act as trusted advisors, offering both fractional and dedicated vCIO and vCISO services. We deliver insights and strategies that optimize your technology investments and ensure your data remains secure, allowing you to focus on your core operations with confidence.

Your Shield Against Cyber Risks

Our security solutions prioritize your organization’s safety with a comprehensive approach to cybersecurity. Our team, including vCISO experts, implements tailored strategies to protect your data and systems from evolving threats. By continuously assessing vulnerabilities and enhancing your security posture, we create a secure environment for your operations, letting you focus with peace of mind.

Flexible IT Solutions to Grow with You

At smartIT, our scalable IT support solutions are designed to adapt to your organization's changing needs. We offer customized outsourced IT, proactive monitoring, and robust cybersecurity to ensure your technology infrastructure is reliable and efficient. With our dedicated team of experts, you can concentrate on your core operations while easily scaling your IT capabilities to meet new challenges.

Let smartIT provide the expertise and solutions to keep your team running smoothly from anywhere.

Need IT and Cybersecurity Support for Your Remote Team?​

Supporting a remote team requires reliable IT solutions and expert assistance. At smartIT, we specialize in delivering comprehensive IT support tailored to your organization’s needs. From troubleshooting to system management, we ensure your remote workforce has the resources they need to collaborate effectively and maintain productivity.​

smartIT Helps Your Team Collaborate Effectively from Anywhere

Remote Work Solutions for Startups, Nonprofits, Schools, Small Businesses, and Enterprises

Whether you’re transitioning to remote work or enhancing your existing setup, our expert IT team is dedicated to delivering tailored virtual office solutions that meet your needs and support business growth. Our services cater to organizations of all sizes, providing reliable tools and infrastructure that enhance network security, efficiency, and collaboration. With our solutions, you gain access to vCIO (Virtual Chief Information Officer) services, dedicated account management, and a team of professionals ready to optimize your IT environment.

Cyber Security Services

smartIT delivers robust cybersecurity solutions tailored to protect nonprofits, small businesses, startups, schools or enterprises from modern security threats:

  • Security: Comprehensive security services designed to safeguard your corporate network, data, and users from cyber threats.

  • Password Manager: Implement secure password management solutions to ensure strong, unique passwords across your organization.

  • Security Due Diligence: Assess your organization’s security posture, ensuring compliance with industry standards and best practices.

  • Conditional Access/Zero Trust: Enforce Zero Trust security models and conditional access policies to protect sensitive data by limiting access based on user identity, device, and location.

  • Phishing Simulation: Conduct phishing simulations to test and enhance your employees’ ability to detect and avoid phishing attempts.

  • Antivirus/EDR: Deploy advanced antivirus and Endpoint Detection & Response (EDR) solutions to detect and neutralize threats in real-time.

  • Security Awareness Training: Educate your staff with ongoing security awareness training to reduce the risk of human error leading to breaches.

  • SIEM (Security Information and Event Management): Monitor, detect, and respond to security incidents in real-time with our SIEM solutions.

  • SASE (Secure Access Service Edge): Implement cloud-based security services that combine network and security functions for optimized performance and protection.

  • Cybersecurity Risk Assessment: Identify and address vulnerabilities within your IT environment through comprehensive risk assessments.

  • Dark Web Monitoring: Monitor the dark web for stolen corporate credentials and prevent breaches before they occur.

  • Incident Response and Management: Expertly handle security incidents with a structured response plan to mitigate damage and ensure a swift recovery.

  • Identity and Access Management (IAM): Manage and secure access to critical systems, ensuring only authorized personnel can access sensitive information.

  • Multi-Factor Authentication (MFA): Strengthen security by requiring multiple forms of verification before granting access to systems and data.

  • Single Sign-On (SSO): Streamline user access with secure Single Sign-On solutions, reducing login complexity while enhancing security.

smartIT’s cybersecurity services help nonprofits, small businesses, startups, schools or enterprises defend against evolving threats, ensuring the integrity, confidentiality, and availability of your data and systems.

Networking

smartIT offers comprehensive Networking services to ensure your business network infrastructure is secure, efficient, and scalable:

  • Networking Infrastructure Management: Oversee and maintain all aspects of your network infrastructure to ensure optimal performance.

  • Networking Infrastructure Maintenance: Proactively manage and maintain network systems to prevent downtime and ensure smooth operations.

  • Networking Infrastructure Design & Build-out: Design and implement network solutions tailored to your school’s needs, from small setups to large-scale infrastructure.

  • Network Monitoring: Continuously monitor your network to identify and resolve issues before they impact operations.

  • Networking Troubleshooting: Resolve network issues quickly to minimize disruption and keep your business running smoothly.

  • Network Firmware Updates: Ensure network devices are secure and up-to-date with the latest firmware versions.

  • Network Security: Implement robust security protocols to protect your network from threats and vulnerabilities.

  • VPN Implementation: Set up and configure VPNs to ensure secure access for remote and on-site employees.

  • Remote User VPN: Provide remote employees with secure, reliable access to company resources.

  • Site-to-Site VPN: Connect multiple office locations securely through site-to-site VPN configurations.

  • VPN to Cloud Infrastructure: Securely connect your network to cloud services through VPN integration.

  • Network Infrastructure Installation: Install and configure network hardware, ensuring seamless integration with existing systems.

  • Network End-of-Life (EOL) Replacement: Plan and execute the replacement of outdated network equipment to ensure continued reliability.

  • Network Infrastructure Moves: Manage the relocation and reinstallation of network systems for office moves or expansions.

  • DNS & DHCP Management: Administer and optimize DNS and DHCP settings to ensure smooth connectivity and efficient IP address management.

Our Networking services are designed to provide your business with a robust, secure, and well-maintained network infrastructure that supports your business’s growth and operational needs.

vCIO & Account Management

smartIT offers dedicated vCIO and Account Management services to provide expert IT leadership and support:

  • Full-Time vCIO/IT Manager: A fractional or dedicated vCIO available ) to manage your IT environment and operations.

  • Proactive IT Optimization: Continuous optimization of cloud-based SaaS apps and IT infrastructure to prevent issues and maximize efficiency.

  • Security Leadership: Collaboration with your CISO to implement security measures like SSO and MDM to safeguard your data.

  • IT Project Management: Serving as the central point for all IT-related issues and projects, covering both hardware and software.

  • Ticketing Oversight: Managing your ticketing system (e.g., Jira) for efficient issue resolution.

  • Onboarding/Offboarding Management: Seamlessly handling hardware and software for employee transitions.

Growth and Strategy Planning Strategic IT Planning
smartIT partners with your business to develop a forward-thinking IT strategy that aligns with your business objectives, fosters growth, and drives innovation. Our strategic planning services are designed to ensure your technology investments support long-term success and scalability.

Comprehensive Needs Assessment

  • Business Analysis: Conducting a thorough analysis of your business operations and goals to identify key areas where IT can drive improvement and growth.
  • Technology Evaluation: Assessing current technology infrastructure to determine strengths, weaknesses, and opportunities for enhancement.

Growth-Oriented IT Strategy

  • Strategic Roadmap: Developing a detailed IT roadmap that outlines technology initiatives, timelines, and milestones to support your growth objectives.
  • Technology Alignment: Ensuring that your IT strategy aligns with business goals, optimizing technology investments for maximum impact.

Scalability and Innovation

  • Scalable Solutions: Designing and implementing scalable IT solutions that adapt to your business growth, ensuring flexibility and efficiency.
  • Innovation Integration: Identifying and integrating innovative technologies to keep your business ahead of the curve and enhance competitive advantage.

Risk Management and Mitigation

  • Risk Assessment: Evaluating potential risks and vulnerabilities in your IT environment to develop strategies for mitigation and resilience.
  • Compliance and Security: Ensuring that your IT strategy includes robust security measures and compliance with industry regulations.

Performance Monitoring and Optimization

  • KPI Tracking: Establishing key performance indicators (KPIs) to monitor the effectiveness of your IT strategy and make data-driven adjustments.
  • Continuous Improvement: Providing ongoing analysis and optimization to refine strategies and adapt to evolving business needs.

Change Management

  • Change Planning: Developing and managing change plans to ensure smooth transitions during IT upgrades or new technology implementations.
  • User Training and Support: Offering training and support to ensure that your team is equipped to adapt to new systems and processes effectively.

Partnership and Support

  • Collaborative Approach: Working closely with your leadership team to align IT strategies with overall business objectives.
  • Ongoing Consultation: Providing continuous support and consultation to address emerging needs and opportunities for growth.
IoT Device Consulting

Optimize your IoT device performance with smartIT’s expert consulting. We focus on identifying and resolving networking issues that impact device functionality, ensuring your devices work for your customers.

  • Created Test Network: Simulated poor networking conditions to pinpoint issues like frequent buffering, leading to improved algorithms and better device performance.

  • Technical Training for Customer Service Agents: Provided training on effective IoT troubleshooting, wifi technologies, and networking support.

  • End User Escalation Support: Handled escalations related to IoT devices to minimize disruption and ensure smooth operation.

  • Networking Troubleshooting: Addressed connectivity issues, including problems with negotiating gigabyte networks and buffering, to enhance device reliability.

  • Documentation and Issue Resolution: Developed detailed documentation for troubleshooting IoT device issues and managing external factors affecting performance.

  • Networking Training: Offered training on networking principles specific to IoT devices to improve support and management capabilities.

With smartIT, resolve networking challenges effectively and ensure your IoT devices perform optimally for your customers.

IT Staff Augmentation

Expand your team with expert IT professionals

  • Skilled IT Professionals: Access a pool of experienced IT experts to support your project needs and enhance your existing team’s capabilities.

  • Temporary Expertise: Bring in specialized talent for specific projects or peak periods, ensuring you have the right skills at the right time.

  • Flexible Staffing Solutions: Scale your IT team up or down as needed, adapting to changing demands and project requirements.

  • Cost-Effective Resources: Optimize your budget by utilizing professional services only when needed, avoiding the overhead costs of full-time hires.

  • Seamless Integration: Ensure smooth integration of temporary staff into your current team, providing immediate support and expertise with minimal disruption.

  • Why Outsource to SmartIT? Outsource your IT to SmartIT and benefit from a company that is large enough to support businesses with up to 500 employees, yet small enough to provide personalized  care. We offer tailored IT staff augmentation solutions that combine the expertise of our skilled professionals with the dedicated, attentive service that sets us apart.

Hardware Lifecycle Management

smartIT offers end-to-end management of your organization’s devices, ensuring optimal performance, security, and lifecycle efficiency. Our approach covers everything from procurement to retirement, streamlining device handling and maximizing ROI.

Procurement and Deployment

Device Acquisition: Selection and procurement of hardware tailored to your business needs, including PCs, laptops, tablets, and smartphones.
Configuration and Setup: Pre-configuring devices with necessary software and settings before deployment to ensure readiness for immediate use.
Seamless Deployment: Efficient delivery and setup of devices to users, minimizing disruption and accelerating productivity.
Ongoing Management

Inventory Management: Tracking and managing device inventory to maintain up-to-date records and ensure adequate supply.
Device Monitoring: Continuous monitoring to identify and resolve issues proactively, ensuring devices operate at peak performance.
Software Updates: Regular updates and patches for operating systems and applications to keep devices secure and up-to-date.
Lifecycle Management

Maintenance and Support: Providing ongoing support and maintenance to address hardware and software issues, extending the life of devices.
Upgrades and Replacements: Coordinating upgrades and replacements to keep technology current and aligned with business needs.
End-of-Life Management: Secure disposal and recycling of outdated devices, ensuring data is properly wiped and environmental regulations are followed.
Data Security and Compliance

Device Encryption: Implementing encryption to protect sensitive data stored on devices.
Access Control: Managing access permissions and policies to safeguard against unauthorized use.
Compliance Checks: Regular audits to ensure compliance with industry standards and regulations.
Customized Solutions

Tailored Strategies: Developing device management strategies customized to fit your organization’s specific needs and goals.
Scalable Services: Offering scalable solutions that grow with your business, adapting to changing technology and user requirements.

Peripheral and Office Procurement Solutions

We provide your team with the procurement of essential office equipment to enhance your virtual workspace:

Chairs and Desks: Supply ergonomic chairs and desks to promote comfort and productivity.
Peripheral Solutions: Enhance your virtual office setup with essential peripherals designed for optimal performance:
Ergonomic Keyboards and Mice: Improve comfort and productivity with high-quality, ergonomic devices.
Webcams and Audio Equipment: Equip your team with reliable webcams and microphones for seamless video conferencing and communication.
Docking Stations: Simplify connections and expand device capabilities with versatile docking solutions.
Headsets: Ensure clear audio during calls and meetings with high-quality headsets for focused communication.
Multi-Monitor Setups: Boost efficiency with dual or triple monitor setups for enhanced multitasking capabilities.

Remote IT Support

smartIT offers efficient and responsive Remote IT Support to meet your business’ IT needs:

  • Password Resets: Quick resolution for password-related issues to maintain access security.

  • Software Troubleshooting: Expert assistance to diagnose and fix software problems remotely.

  • Account Provisioning: Managing user accounts for smooth onboarding and access control.

  • Vendor Management: Coordinating with vendors to ensure seamless technology integration and support.

  • VoIP Troubleshooting: Resolving VoIP phone system issues to maintain communication flow.

  • Software Installation: Remote installation of software to keep systems up-to-date.

  • Employee Offboarding/Onboarding: Efficient handling of account setup and deactivation for employees.

  • Vendor & Contractor On/Offboarding: Managing access and system integration for vendors and contractors.

  • Driver Installation: Remote installation of drivers, including printers, for full hardware functionality.

  • Video Conference Support: Assisting with video conference setup and troubleshooting to ensure smooth meetings.

Our Remote IT Support allows your business to resolve technical issues quickly without the need for onsite intervention.

System Administration

smartIT provides comprehensive System Administration services designed to optimize and secure your business’ IT infrastructure:

  • SaaS Application Management: Manage and maintain all SaaS applications used across your organization.

  • SSO, SAML, SCIM: Implement and administer secure identity management solutions to streamline user access.

  • Cloud Infrastructure Management: Oversee and optimize cloud resources for efficiency and scalability.

  • Microsoft 365 & Google Workspace Tenant Administration: Full administration of your Microsoft 365 and Google Workspace environments to ensure seamless collaboration and productivity.

  • Server Maintenance & Infrastructure: Ensure servers are maintained, optimized, and secure for reliable performance.

  • Mobile Device Management (MDM) Administration: Manage and secure mobile devices across your organization for streamlined IT control.

  • Data & Email Migration: Seamlessly migrate data and email systems with minimal disruption to your operations.

  • Device Enrollment: Efficient enrollment of corporate devices, ensuring they are ready for deployment.

  • Apple Business Manager (ABM) & Apple School Manager (for schools): Manage Apple devices for businesses and schools, enabling smooth device deployment and management.

  • AutoPilot: Automate the deployment of Windows devices, ensuring quick and standardized setups.

  • Zoom, GotoConnect, & RingCentral Administration: Manage and support your video conferencing and VoIP platforms for consistent communication.

  • Supported Application & 3rd Party Patch Updates: Keep applications and systems up-to-date with regular patch management and updates.

  • Windows, Mac, & Server Updates: Administer updates for all platforms to maintain security and performance.

  • Server & Workstation Monitoring: Proactively monitor servers and workstations to prevent downtime and resolve issues before they escalate.

  • GoDaddy Defederation & Identity Provider Switch: Handle DNS record management and the transition between identity providers for seamless integration.

  • DNS Record Management: Maintain and manage DNS settings to ensure smooth connectivity and domain operations.

  • Deployment of Apps & Licenses: Manage the purchasing and deployment of applications and volume licenses for your organization.

  • Disaster Recovery & Data Backup: Ensure business continuity with robust disaster recovery and data backup strategies tailored to your needs.

Our System Administration services offer a proactive approach to managing your business’ IT infrastructure, ensuring reliable, secure, and scalable solutions for business continuity.

Mobile Device Management (MDM)

smartIT provides comprehensive Mobile Device Management (MDM) services to help businesses manage, secure, and optimize their mobile devices:

  • Device Enrollment: Seamlessly enroll mobile devices into your corporate network for streamlined management.

  • Enrollment Strategy: Develop and implement tailored enrollment strategies to suit your organization’s mobile device needs and policies.

  • Device Management: Centrally manage all mobile devices, ensuring they are secure, updated, and compliant with company standards.

  • Application Deployment: Deploy and manage mobile apps across devices efficiently, ensuring consistency and security.

  • Windows Updates: Keep mobile devices running on Windows up-to-date with the latest security patches and system improvements.

  • Mac Updates: Ensure all Mac devices are regularly updated with the latest macOS versions and security patches.

  • Device Compliance: Monitor and enforce compliance with corporate security policies to safeguard sensitive data and ensure regulatory adherence.

  • Device Hardening: Implement additional security measures to protect devices from vulnerabilities and unauthorized access.

  • Device Customization: Customize device settings and configurations to align with specific corporate requirements and workflows.

  • Device Configuration/Policies: Set up and enforce configuration policies, ensuring devices operate within corporate security and usage guidelines.

  • Device Telemetry: Gather and analyze telemetry data from devices to monitor performance, identify issues, and ensure optimal operation.

smartIT’s MDM services provide your business with the tools and expertise needed to manage and secure mobile devices efficiently, ensuring they are always up-to-date, compliant, and optimized for business use.

IT Onboarding & Offboarding

smartIT ensures smooth transitions for new and departing employees, contractors, and vendors with comprehensive IT onboarding and offboarding services:

  • Employee Onboarding: Seamless setup of new employees with all necessary hardware, software, and network access to ensure productivity from day one.

  • Employee Offboarding: Secure and efficient removal of access, retrieval of devices, and deactivation of accounts for departing employees, minimizing security risks.

  • Vendor Onboarding: Quick and secure setup of vendors, granting them the appropriate access and tools needed to work with your organization.

  • Vendor Offboarding: Timely and thorough termination of vendor access and systems integration when their services are no longer required.

  • Contractor Onboarding: Fast and efficient provisioning of contractors, including temporary access to systems and applications required for their roles.

  • Contractor Offboarding: Revocation of contractor access and collection of devices or hardware upon contract completion to maintain security and compliance.

  • Account Provisioning: Set up and configure necessary user accounts and permissions for new employees, vendors, and contractors.

  • Account Deactivation: Disable and remove user accounts when employees, vendors, or contractors leave the organization to prevent unauthorized access.

  • Device Retrieval & Reassignment: Recover devices from offboarded users and reassign or securely wipe and reset them for future use.

  • Access Management: Monitor and manage access rights throughout an employee’s lifecycle to ensure adherence to the principle of least privilege.

  • Application Deployment: Deploy necessary software applications and licenses for new employees or contractors based on their roles and responsibilities.

  • Compliance & Security: Ensure all onboarding and offboarding processes meet compliance and security requirements, protecting corporate data and systems.

  • Customized Workflow: Tailored onboarding/offboarding workflows that align with your company’s specific needs, ensuring a consistent and smooth process for all personnel.

smartIT’s comprehensive onboarding and offboarding solutions ensure that your business maintains security, efficiency, and compliance throughout the employee and vendor lifecycle.

Phone and Video Conferencing

smartIT provides comprehensive phone and video conferencing solutions to enhance communication and collaboration:

  • Collaboration: Utilize platforms like Zoom Phone, Zoom Room, Microsoft Teams, Google Chat, Google Meet, RingCentral Meetings, and RingCentral DMS. These solutions offer features such as screen sharing, document collaboration, and real-time annotation to facilitate seamless teamwork, even across different platforms.

  • Scalable and Evolving: Our solutions adapt to your needs, whether you’re connecting two colleagues for a one-on-one conversation or hosting a large-scale virtual conference. Scalable options allow you to easily expand or downsize your conferencing capabilities as your business evolves.

  • Responsive and Secured: Ensure all calls are answered and protected with caller verification, masked calling capabilities, and top-notch voice communication security. Maintain uninterrupted, secure communications while safeguarding sensitive data.

  • Seamless Access to Calls: Make high-quality calls with global carriers, scalable options, and private cloud connections. Our systems support multi-party calling and ensure maximum user privacy, allowing you to communicate internally and externally with ease.

  • Revolutionize Your Meetings: Experience lifelike conversations with state-of-the-art audio and high-definition video technology. Say goodbye to garbled voices and pixelated images, and enjoy an immersive, engaging meeting experience.

IT Training
  • Customized Training Programs: Offer hands-on training for essential collaboration tools like Microsoft Teams, Slack, Google Workspace, and software applications including Power Automate, Salesforce, and Microsoft Excel.

  • Efficient Tool Usage: Educate users on best practices for leveraging collaboration platforms and productivity software to enhance efficiency and communication.

  • Security and Best Practices: Provide training on security awareness, password management, and data privacy to safeguard sensitive information and comply with regulations.

  • Ongoing Support: Deliver continuous learning opportunities, refresher courses, and responsive assistance to keep skills current and address any technology-related challenges.

IT Support & Managed Services

Our team modernizes your systems with cost-effective, innovative services that enhance productivity and optimize your processes.

  • Proactive Monitoring and Maintenance
    We identify and resolve issues before they disrupt your operations, with continuous monitoring and regular maintenance to minimize downtime and maximize productivity.

  • IT Helpdesk Support
    Our friendly and knowledgeable support technicians provide prompt resolutions, answer questions, and offer expert guidance whenever you need it.

  • Vendor Management
    Streamline your technology vendor interactions through our managed services. We handle communication, negotiate contracts, and resolve issues, saving you time and reducing complexity.

  • Secure Cloud Hosting and Managed Virtualization
    Protect your data with secure cloud hosting and managed virtualization solutions, ensuring reliable and scalable support for your business operations.

  • Onsite or Remote Technical Support
    Receive tailored technical support based on your business needs, whether onsite or remote, ensuring you get the right level of assistance for your unique situation.

  • IT Procurement and Complete Hardware and Software Asset Management
    We manage all aspects of IT procurement and asset management, from acquiring new hardware and software to optimizing existing assets.

  • System Monitoring and Managed Business Continuity
    Maintain operational continuity with proactive system monitoring and business continuity management to prevent issues and recover effectively from disruptions.

IT Solutions for Your Small Business, Startup, School, Nonprofit or Enterprise

At smartIT, we provide IT support and Infosec services that are uniquely designed for businesses of all sizes. Our commitment to excellence ensures that your organization receives customized support and exceptional service that sets us apart from the rest. We provide:

  • Customized Support for Schools: We offer tailored IT solutions specifically designed for schools, understanding the unique challenges and requirements of this sector. Our expertise in educational institution IT needs ensures you receive the most effective support.

  • Fractional or Dedicated vCIO and Account Management Services: Unlike many IT companies, we provide both fractional and dedicated vCIO services and account management. This personalized approach offers strategic guidance and hands-on support to align IT with your organizational goals.

  • Reliability with One-Ticket Resolution: We pride ourselves on our efficiency, offering one-ticket resolution for most issues. This means you receive quick and effective support, minimizing downtime and ensuring your IT systems run smoothly.

  • Expertise and Personalized Service: Our team’s deep expertise and commitment to personalized service ensure that your organization gets the best help and guidance. We focus on building strong relationships and understanding your specific needs to deliver optimal IT solutions.

Your Partner for Seamless Remote Collaboration and Security

Why Choose smartIT for Remote Work IT Solutions

At smartIT, we understand the challenges of remote work and are dedicated to providing tailored IT solutions that empower your team to succeed. Our comprehensive services—including patch management, secure computer setups, and cloud-based tools—are designed for startups, nonprofits, schools, small businesses, and enterprises, ensuring that your unique needs are met. With 24/7 expert support and robust security measures in place, you can trust smartIT to keep your team’s operations running smoothly and securely, enabling effective collaboration from anywhere.

Personalized IT Solutions

smartIT provides custom IT solutions designed for startups, nonprofits, schools, small businesses, and enterprises to meet unique remote work needs.

Expert Support

With smartIT, you receive comprehensive, around-the-clock support to ensure your team stays productive and any issues are resolved promptly.

Robust Security Measures

smartIT implements advanced security protocols, including VPNs and firewalls, to protect your data and maintain safe remote operations.

Our strategic partners

The official logo of Zoom in white
The Microsoft logo, a leading provider of software, cloud, and IT infrastructure solutions.
The official logo of RingCentral in white
The official logo of TD Synnex in white
The Google logo, a leader in cloud-based tools and services.
The logo of Jamf, a leader in Apple device management for organizations.
The Lenovo logo, a global leader in computer hardware and solutions.
The official logo of Fortinet in white
The official logo of Ubiquiti in white
The official logo of Telarus in white
The official logo of GoTo in white
The official logo of Ingram Micro in white
The official logo of Poly in white
The official logo of Yealink in white
The logo of Keeper, a leading password manager and cybersecurity provider.

Remote Work IT Solutions

Industries We Proudly Serve

At smartIT, we understand that each organization—whether a nonprofit, school, startup, small business, or enterprise—has distinct IT requirements. Our comprehensive remote work IT solutions enhance efficiency, safeguard your data, and ensure secure, seamless operations across all sectors.

IT Support for Nonprofits

We empower nonprofits by providing scalable IT solutions that enhance operational efficiency, secure sensitive data, and boost donor engagement. Through partnerships with platforms like TechSoup, we offer access to free and discounted software, helping your organization maximize resources. Our outsourced IT services, vCIO/vCISO consulting, and IT augmentation ensure you have expert guidance and support, allowing you to focus on your mission with confidence.

IT Support for Educational Institutions

smartIT supports schools and educational institutions by delivering reliable IT infrastructure and security solutions that promote safe, connected learning environments. From outsourced IT support to vCIO/vCISO services, we help schools integrate and manage the technology they need to succeed. We offer tailored IT services for schools with 5 to 500 staff/students, helping you create seamless educational experiences while we manage your tech needs.

 

IT Support for Startups

We help startups build a solid IT foundation for future growth and innovation. Our cost-effective IT solutions scale with your business, offering outsourced IT services, vCIO/vCISO consulting, and IT augmentation to keep your technology agile and aligned with your business goals. Whether you’re launching new products or expanding your team, smartIT ensures your IT infrastructure evolves with your needs.

Our services include onsite or remote IT support, IoT device consulting, new office setup, and low voltage cabling and installation to ensure seamless operations. Additionally, we provide phone and video conferencing solutions to keep your team connected and hardware lifecycle management to optimize your technology investments.

IT Support for Small Businesses

Small Businesses
smartIT offers comprehensive IT solutions to help small businesses improve security, productivity, and scalability. Whether you need outsourced IT support, vCIO/vCISO consulting, or IT augmentation, our services are designed to help businesses with 5 to 500 employees leverage technology without the need for an in-house IT team.

Key services include:

  • Onsite & Remote IT Support for troubleshooting and maintenance
  • Cybersecurity to protect sensitive data
  • Networking for efficient communication
  • vCIO services for strategic IT planning
  • Low Voltage Cabling & Installation for reliable infrastructure
  • Virtual Office Solutions for remote work capabilities
  • IoT Consulting, IT Staff Augmentation, and System Administration
  • IT Onboarding & Offboarding, Mobile Device Management, and Hardware Lifecycle Management
  • Phone & Video Conferencing for seamless collaboration
  • IT Training to empower your team

Let smartIT handle your technology needs, so that you can stay focused on continuing to drive  your business forward.

IT Support for Enterprises

Our enterprise-level IT solutions cater to organizations with 5 to 500 employees, offering advanced outsourced IT, account management services, and a range of strategic support. From cybersecurity and system administration to strategic IT planning and IT staff augmentation, we deliver comprehensive services tailored to large organizations. Whether you need phone and video conferencing, virtual office solutions, remote IT support, or low voltage cabling and hardware lifecycle management, smartIT ensures your technology is aligned with your business goals. With vCIO/vCISO consulting, we help drive efficiency and resilience at every level.

Your Remote Work IT Solutions Questions, Answered: Expert Solutions for Nonprofits, Startups, Small Businesses, Schools & Enterprises

Frequently asked questions

What specific challenges does smartIT address for remote teams?

smartIT solves challenges such as security vulnerabilities, inefficient communication, and lack of robust collaboration tools. By leveraging advanced technologies and partnering with industry leaders like Microsoft and Zoom, we enhance your team’s productivity with integrated solutions that streamline workflows and ensure secure access to essential resources.

How does smartIT ensure the security of remote work environments?

We implement a multi-layered security approach that includes VPNs, advanced firewalls, endpoint protection, and comprehensive patch management. Additionally, our team utilizes cybersecurity frameworks and conducts regular security audits to safeguard your data, while providing employee training on best practices to foster a culture of security awareness.

Does smartIT manage collaboration tools and software applications for remote teams?

Yes, smartIT manages a suite of collaboration tools and software applications, such as Microsoft Teams for communication and Slack for instant messaging. We handle the administrative aspects, ensuring these platforms are properly configured, maintained, and integrated into your workflow. Our team also provides the appropriate permissions to each respective user, enabling your remote workforce to communicate effectively and maintain productivity.

How does smartIT support the IT onboarding and IT offboarding process for remote users?

Our IT solutions streamline the onboarding and offboarding processes by ensuring secure access to necessary software applications, training materials, and company resources. We provide customized setups for new users, including shipping computers, desks, chairs, and peripherals to create a comfortable work-from-anywhere environment. Additionally, we manage data security and the hardware lifecycle through automated workflows, guaranteeing a seamless transition for departing users.

What advantages do smartIT’s outsourced vCIO and fractional vCIO services provide for my business?

Partnering with smartIT’s outsourced vCIO and fractional vCIO services provides you with strategic allies dedicated to aligning your IT strategy with your business objectives. Our experienced vCIOs perform in-depth assessments of your technology landscape, identify key areas for improvement, and provide expert guidance on technology investments that foster growth and enhance operational efficiency. This approach allows you to leverage high-level IT expertise without the financial burden of hiring a full-time executive, ensuring you maximize your technology’s potential.

What types of organizations benefit from smartIT’s vCIO, vCISO, and account management services?

smartIT’s vCIO, vCISO, and account management services are tailored for schools, enterprises, startups, small businesses, and nonprofits. Our vCIO offers dedicated or fractional support to align your IT strategy with your goals, optimizing technology for efficiency. The vCISO implements strong cybersecurity measures to protect your data and ensure compliance. A dedicated account manager acts as your central contact, ensuring smooth communication and coordination between these services. What sets smartIT apart is our commitment to hands-on support from experienced professionals—no chatbots or automated systems. With our outsourced IT solutions, we empower your organization to thrive by enhancing security, streamlining operations, and allowing your team to focus on their core functions.

What remote work solutions does smartIT offer for organizations transitioning to a flexible work environment?

smartIT provides comprehensive virtual office solutions that empower your team to work efficiently from anywhere. Our offerings include secure remote IT support, reliable networking, and integrated phone and video conferencing systems using tools like Zoom, Microsoft Teams, Slack, and RingCentral. We also assist in managing town hall meetings, ensuring seamless communication and collaboration. Additionally, our hardware lifecycle management and Mobile Device Management (MDM) services help maintain and optimize your technology infrastructure, allowing your organization to thrive in a flexible work environment.

 

How does smartIT’s IT staff augmentation service work, and when should my organization consider utilizing it?

smartIT’s IT staff augmentation service allows you to seamlessly supplement your existing team with skilled IT professionals for specific projects, seasonal demands, or to fill skill gaps. This flexible solution enables your organization to meet urgent IT needs efficiently, making it ideal during peak periods or for specialized projects requiring immediate expertise.

What makes smartIT different from other IT service providers?

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

What’s included in smartIT's free IT assessment?

Our free 2-hour IT assessment includes a comprehensive evaluation of your Nonprofit’s, School’s, Startup’s, Small Business’, or Enterprise’s existing IT infrastructure. We’ll identify areas for improvement, recommend upgrades or optimizations, and provide strategic advice to help you create a more efficient, secure, and reliable technology environment.

How can we get started with smartIT?

To get started, simply contact us to schedule your free 2-hour IT and cybersecurity assessment. Our team of real human experts—not chatbots—will evaluate your systems and provide tailored recommendations to enhance the security and performance of your IT operations.

Discover how smartIT can support your organization with tailored IT solutions for a seamless transition.

Ready to TranisitionYour Nonprofit, School, Startup, Small Business, or Enterprise to Remote Work? Contact us.

Transitioning to remote work doesn’t have to be challenging. At smartIT, we provide comprehensive IT solutions designed to facilitate a smooth transition for your team. From hardware procurement to software management, we ensure that your organization is equipped with everything needed for effective remote collaboration.​